Privacy and Policy
Carmello Embroidery is committed to the security of your data, and of course, here on our website it is no different. We keep your information in absolute confidentiality!
We use cookies and browsing information in order to build a profile of the audience visiting the website, so that we can improve our services, products, and content, all in accordance with the General Data Protection Law. Throughout this entire process, we keep your information completely confidential.
What is the LGPD?
The General Data Protection Law (Law No. 13.709/2018) regulates the processing of personal data of clients and users by public and private companies.
What is personal data?
Personal data is any information capable of identifying you and/or any individual. That means personal data includes not only information that immediately identifies a person (such as name, surname, CPF, RG, driver’s license, work card, passport, and voter registration) but also information that, when combined with other data, makes a person identifiable. Data such as gender, age, phone number, and email—even if they do not immediately identify someone—can, when combined, make a person identifiable.
What is data processing?
This is the term used by the LGPD to summarize everything a company can do with the personal data it has access to, such as collection, qualification, sharing, and deletion.
What are cookies?
Cookies are small text files sent to your browser, containing records of your behavior when accessing a website, but they do not store personal data or affect your device’s system.
We use cookies, pixels, and other technologies to recognize your browser or device, learn more about your interests, provide essential services, enhance your browsing experience, prevent fraudulent activities, and improve your security during the purchase process in our store.
Session Cookies
Session cookies are temporary cookies used to remember you during your visit to the website. They expire once you close your browser.
Persistent Cookies
Persistent cookies are used to measure the effectiveness of our site, as well as remember your site preferences, and remain on your desktop or mobile device even after you close your browser or restart it. We use such cookies to analyze user behavior and establish patterns, in order to improve the functionality of our site for you and others who visit it. These cookies also allow us to offer targeted ads and measure the effectiveness of both our site and such ads.
What are your rights?
You have the right to request information from Carmello Embroidery regarding the processing of your personal data, through the following requests:
Confirmation of the existence of processing of your personal data and access to such data;
Correction of incomplete, inaccurate, or outdated data – it is important that personal data is accurate and up to date, and it is your responsibility to keep it correct and updated;
Anonymization, blocking, or deletion of unnecessary, excessive, or non-compliant data with the LGPD – you may request the blocking or deletion of your personal data, except in cases provided by law;
Data portability to another service or product provider, upon express request, in accordance with the regulations of the National Authority, respecting trade and industrial secrets – data portability does not include data already anonymized by Carmello Embroidery;
Information about data sharing with public and private entities;
Information about the possibility of not providing consent and the consequences of refusal: Carmello Embroidery is available to transparently assist with any questions related to the processing of your personal data, including the possible impacts resulting from the lack of consent;
Withdrawal of consent: you may withdraw your consent regarding processing activities that require it.
For any of the requests listed above, you must contact Carmello Embroidery through the contact information provided.
Changes to our privacy policy will be duly informed in this section.
Carmello Embroidery guarantees that it uses your personal data related to address, payment, and order details exclusively for the purpose of processing placed orders, and under no circumstances will they be disclosed. Your information will be encrypted using SSL (Secure Socket Layer) technology. This means that only the store has access to your personal information and no one else. When you fill in the data and send it to us, it is encrypted, making it unrecognizable during transmission over the Internet, ensuring confidentiality. Below is a summary of our security certificates:
Security Certificates
SSL Certificate:
The SSL digital certificate is the highest level of security and is mandatory for all websites that transmit data, such as e-commerce platforms requesting sensitive customer information, including email and credit card data. This certificate can be verified by the padlock icon in the browser bar, which confirms that the website protects customer information through data encryption, practically eliminating the possibility of data interception.
Secure websites are accessed via the HTTPS prefix. Websites accessible only via HTTP are not secure and do not encrypt informatio